VisaVue® Online

Gather powerful insights from transactional and benchmarking data quickly and easily

Be informed with data

VisaVue® Online (VVO) puts your latest transaction and benchmarking data from the world’s largest retail electronic payments network* in your hands.

VVO gives you powerful insights into your portfolio quickly and easily by gathering transactional data, then interpreting and transforming it into easy-to-understand reports. VVO balances deep insight with an easy-to-understand online interface. Access a library of pre-built reports with a click, customise them or build your own from scratch.

* Based upon payments volume, total volume, number of transactions and number of cards in circulation

Benefits

As an acquirer, you can monitor the Visa transaction activity of your merchant base to help analyse the interchange expenses for your merchant portfolios and search for market opportunities. You can also analyse operational data to examine information about merchant-specific chargebacks, representments, fraud and fees.

As an issuer, you can compare your performance against diverse geographic benchmark groups. You can quickly and easily segment your cardholder base according to spending habits and then use this information to refine your marketing, prepaid or co-brand programmes for greater profitability. You can also examine operational data, including authorisation information, fraud, fee information and exception processing data.

Portfolio Manager is a powerful analytical tool that gives you the flexibility to create custom portfolios of accounts based on your own criteria. You can identify and manipulate groups of cardholder accounts for special analytical reporting purposes. Your reports can be based upon a variety of distinct characteristics, for example spending behaviour in a particular market segment or specific merchants. Additionally, Portfolio Manager allows you to combine lists of cardholders to create and promote campaigns related to activation, retention and usage, for example.

As a co-brand merchant user (requires issuer consent), VVO lets you access a variety of Quick Reports that offer a top-level view of the Visa transaction activity within your customer portfolio. These fast, easy-to-use reports provide a wealth of performance information without the need for advanced database management experience. You can also have increased flexibility to create custom queries from scratch to better address your particular analytical needs.

Build your business on insight, not hunches

Analyse Your Visa Portfolio Usage

Identify and track customer activity to measure performance – by merchant, product, geography, interchange fees and other categories.

Identify and Develop Market Opportunities

Visa is committed to bringing the next phase of secure payments innovation to cardholders and merchants.

Gain a Visa Perspective

Comparison group data allow you to see how your portfolio is performing relative to diverse geographic benchmarking group.

Create and Track Customer Cardholder Groupings

Segment customers based upon individual cardholders’ purchasing patterns. Quickly create ad-hoc groups for special analyses using Portfolio Manager.

Fast Data Availability

See month-end reports within days.

Enhanced Merchant and Geographic Information by Visa

Updated “rules” provide better merchant and location information than raw data.

Online Database Maintained by Visa

Manage your business without having to maintain a data store.

Multi-Currency Reporting

Dynamically convert currency and analyse transaction currency information.

Reporting tools

Quick Reports

Provides one-click instant data for commonly requested reports and analysis.

Report Builders

Build reports to your own specifications using a comprehensive list of filters and dynamic features.

Interactive Dashboard Reports

Find insights at a glance with the VVO graphical dashboards.

Historical Data

Immediate access to 25 months of portfolio-level data and 13 months of transaction-level data.

Use case example

Watch a video to find out how data from VisaVue® Online can help a bank generate insights to target niche customer segments for a luxury retail merchant.

Find out more about VisaVue® Online

Send an email to the Visa Asia-Pacific VVO Product Office at [email protected].