Contact Visa

Have a question or need help doing something with your Visa card? There is always a way to reach us.

Additional support

Consumer support centre

For common questions and concerns regarding your personal Visa card, visit our support centre.

Visit consumer support


Questions for your bank

Your bank or Visa card issuer can answer most questions about paying bills online, checking your balance, redeeming rewards or disputing a charge. Their contact details are on the back of your card.